With Complete Care, regular visits to the Our Vet team are made easy.

You can book consultations FREE 4 times a year, with any questions big or small*.

Your pet will also benefit from full twice-yearly routine wellness examinations,
regular vaccinations and 2x points* on all retail & grooming spend.

You can find the complete range of benefits outlined below.

Price Per Pet

1 Pet

- $50 per month with initial deposit of 2 months ($100) PLUS
- 1 month FREE if you pay annually: $550 per year.

Additional Pets

If you have more than one best friend in your family, we offer extra value.
- Initial deposit of $90 PLUS
- annuallypayments of $495

  • Limit of 4 Consultations per year

  • FREE Selected Vaccinations

  • 24/7 online vet consultations through VetChat (from Jan 2025)

  • 2x points on all retail & grooming spend

  • Unlimited nurse consultations

  • FREE Puppy School Value at $139. Available for puppies 8-16 weeks of age.

Complete Care by pet type

Complete Care for Dogs

As a member of the Complete Care program, regular visits to Our Vet team are made easy.

You can book consultations FREE 4 times a year, with any dog question big or small. Your dog will also benefit from FREE regular selected vaccinations, wellness screening tests and savings on dental scale and polish - providing you the best care combination for your dog's health and wellbeing.


COMPLETE CARE BENEFITS FOR DOGS:

- FREE 4 times a year vet consultations*
- Selected vaccinations (C3 and Kennel Cough)- A full body exam twice a year- Heartworm screening test*
- $250 OFF any dental scale and polish*
- 10% OFF all other vet services*
- 2x points on all retail at Best Friends Pets
- 2x points on all food including prescription food^
- 2x points on all flea, tick and worming treatments
- 2x points on grooming every day
- PLUS much more!

*Appointment required
^Savings off regular full price, some exclusions apply.See T&Cs for full details.

Complete Care for Puppies

As a member of the Complete Care program, regular visits to Our Vet team are made easy.

You can book FREE consultations 4 times a year, with any puppy question big or small.
Your puppy will also benefit from FREE selected regular vaccinations, wellness screening tests and puppy school enrolment - providing you the best care combination for your puppy's health and wellbeing.


COMPLETE CARE BENEFITS FOR PUPPIES:

- FREE 4 times a year vet consultations*
- FREE vaccinations (C3 and Kennel Cough)- 5 week puppy school valued at $139 at Best Friends Pets (When available for puppies 8-16 weeks of age)- A full body exam twice a year- Microchip and lifetime registration*
- 10% OFF all other vet services including desexing*
- 2x point on normal retail price every day at Best Friends Pets^
- 2x point on all food including prescription food^
- 2x point on all flea, tick and worming treatments
- 2x point on grooming every day*
- PLUS much more!
*Appointment required.
^Savings off regular full price, some exclusions apply.See T&Cs for full details.

Complete Care for Cats

As a member of the Complete Care program, regular visits to Our Vet team are made easy.

You can book consultations FREE 4 times a year, with any cat question big or small.
Your cat will also benefit from FREE selected regular vaccinations, wellness screening tests and savings on dental scale and polish - providing you the best care combination for your cat's health and wellbeing.


COMPLETE CARE BENEFITS FOR CATS:

- FREE 4 times a year vet consultations*
- Selected vaccinations
- Microchip and lifetime registration*
- $250 OFF any dental scale and polish*
- A full body exam twice a year*
- 2x point on all food including prescription food^
- 2x point on all flea, tick and worming treatments
- 2x point on cat litter every day
- 10% OFF all other vet services*
- 2x point on normal retail price every day at Best Friends Pets^
- PLUS much more!
*Appointment required.
^Savings off regular full price, some exclusions apply.See T&Cs for full details.

Complete Care for Kittens

As a member of the Complete Care program, regular visits to Our Vet team are made easy.

You can book FREE consultations 4 times a year with any kitten question big or small.
Your kitten will also benefit from FREE selected regular vaccinations and wellness screening tests - providing you the best care combination for your kitten's health and wellbeing.


COMPLETE CARE BENEFITS FOR KITTENS:

- FREE 4 times a year vet consultations*
- Selected vaccinations (F3 and FIV)- A full body exam twice a year- Microchip and lifetime registration*
- Wellness blood screen*
- 10% OFF all other vet services*
- 2x point on all food including prescription food^
- 2x point on all flea, tick and worming treatments
- 2x point on cat litter every day
- 2x point on normal retail price every day at Best Friends Pets^
- PLUS much more!
*Appointment required.
^Savings off regular full price, some exclusions apply.See T&Cs for full details.

Complete Care FREE consultations are only the start.

Available at most Best Friends Pets and PetO stores, every member of the program also receives 2x points, every day of the week.^ From the most suitable and nutritious food for your pet to toys, bedding, treats and treatments, your saving applies to every visit.

You'll also receive a complete range of benefits, providing you peace of mind when it comes to your best friend’s health & well-being.

For more information on Complete Care for your pet, enquire now or speak to your local Our Vet team.

^Savings off regular full price, some exclusions apply.See T&Cs for full details.
Are you an existing Complete Care customer and have questions about the recent changes? Click here to find out more